What Our Guests Are Saying
Get to know what our guests have to say about their experiences at New Haven Hotel. We offer spacious rooms and suites with kitchens and personalized services for business and leisure stays in Downtown New Haven, CT. Read our latest guest reviews to learn more about how we make each guest feel right at home.
My wife and I visit New Haven a few times a year and we always stay at the New Haven Hotel. It is a clean, comfortable and friendly place to stay in the NH downtown area and a short walk to campus. There are plenty of good restaurant choices in the immediate area as well. It is the perfect spot for us.
I was fortunate enough to stay at this hotel for 4 months on a work assignment. The hotel is in an excellent location within walking distance to Yale and quaint streets that offer a variety of restaurants and shops. The staff was beyond accommodating and met my needs in a timely manner. Mike the manager and Val at the desk greeted me daily and made sure every detail of my stay was above and beyond. The hotel was clean and followed all COVID safety standards.
My husband and I had previously stayed here once before so when we were visiting family recently we knew it would be the perfect place for an extended stay. The staff here are welcoming and provide excellent customer service. The rooms are large and it was very convenient having the mini fridge and coffee maker in the room. You can also purchase coffee, tea, beer, and wine in the lobby. The remodel looks great as well. They have laundry faculties and a gym in addition to a great location to walk to all the restaurants and bars. We really enjoyed our stay and look forward to our next visit. Thank you New Haven Hotel!
My family and I have stayed here twice. The staff is very friendly and warm. They accommodated us very well too. The area is centrally located. It's just blocks from a car rental. Union station is just minutes away. There you can travel to NYC by train. Everything is close to the New Haven hotel.
I was favorably impressed with the cleanliness of the hotel common areas and the room itself. The staff was very friendly and helpful. I appreciated that they carefully followed all safety guidelines for COVID 19. The front desk had proper social distance. For the breakfast I was given my choices were individually wrapped and placed in a paper bag I took back to my room. The hotel is very conveniently located near Yale and downtown. I would definitely come here again.